Temple Sowerby Medical Practice

Cant see a doctor. Lucky to even get past receptionists. They have gone so downhill since Covid. Not happy with them at all.
Apr 11th, 2023

Very concerned about this practice!!! Patient with BP issues and medication, unable to see anyone as Dr apparently works from home via zoom. How do they expect an elderly lady with limited tech knowledge to negotiate this ????
Jan 30th, 2023

The worst GP I've ever used; a complete lack of compassion for patients and incompetent. Forgot to say first appointment was in person and not over the phone (despite being warned of terrible phone reception in the area), second attempt was cancelled with no reason or advanced notice, with both being booked with the wrong person anyway since they'd given me the incorrect person to ask for. Calls back don't happen. Prescriptions get lost/not actioned. The Practice Manage was quick to blame everyone and everything, yet even the things which was fixed clearly aren't (e.g. lost prescriptions was fixed, only for a couple of hours later the relatives ones not being ready despite four days notice). And why does the pharmacy need three days, when every supermarket does it in 30 minutes!?! I did get an apology for the long list of weeks, but frankly was insincere and meaningless in substance given the blame of everyone else. I wish I had an alternative in range.
Jan 10th, 2023

Best practice I've ever been a part of. Couldn't recommend it more highly
Aug 16th, 2022

The doctors and nurses have always treated me well, however, this surgery is let down by the reception team. Who, on multiple occasions, missed crucial details on medical forms leading to them not being completed or being invalid. They also seem to be unable to book future repeat appointments when they are booked over a month in advance. Finally when confronted with a complaint nothing seems to have been done about it leaving me feeling extremely frustrated.
Apr 7th, 2022