Preston Innovations Ltd

Rude , arrogant customer support
Oct 4th, 2022

Bought a 2 man bivvy and the rear support pole wouldnt lock, so I rang up and had a replacement the next day, brilliant customer service, well done
May 5th, 2022

had problem with feeder rod emailed preston they sorted it the same day
Apr 14th, 2022

Recently purchased the two wheel trolley. Very disappointed with trolley storage bag I have had to have the webbing straps re sown on twice, the trolley has only been on the bank twice. Very poor quality. My advise don't buy.
Mar 14th, 2022

Bought a preston blue edition seat box and noticed it had a paint defect on it. I would of returned it but the box had all my tackel in and in would of resulted in being boxless for my upcoming matches. I contacted preston to see if they had any means of paint correction or if they had the colour code so i could correct the defect, Without being boxless. The sales team said they didn't know what the colour code was (which would you give the paint code to some random customer cause then more blue editions could be made.) Which I can understand. The paint colour is amazing and the box is solid. For me it's just the paint finish which everytime I look at my box I think, that's amazing, apart from blemish on it. Which cheeses me off. They say they it's limited edition and they only make 300 for the UK market but if its limited edition you would expect it to be serialised. Good box, shocking paint finish. I'll avoid buying preston products in the future.
Jul 2nd, 2022