TSB Bank

Very poor. Tried to open a bond but I heard the woman who should have been able to process it say she was busy with paperwork. There are better places to invest your hard earned money
Nov 16th, 2022

If you looking for Bank where you can safely keep your money, AVOID TSB!!
May 26th, 2022

Called into our local Wellington Telford branch today to pay cash into my account, I was informed this is now an automated machine that does this that literally had just crashed and out of service which was no problem at all these things happen. Was then advised to go to the desk and pay in there. The only problem was I was greeted by the most miserable and unhelpful advisor I have ever met I would like to say not speaking one word through the whole experience other than could you put your card in the machine and if you agree press enter I felt like I was talking to a robot no customer personal touch. 100% on the the revamp zero % on customer service. Also I would like to add the advisor that went to reset the machine was excellent and came out and spoke to his next customer that was an elderly lady in a very kind manner maybe your other advisor could take a leaf out of his book. Very disappointed
Mar 12th, 2023

Great service great staff
Jan 27th, 2022

Over the recent weeks & particularly today Friday 10th of September I0 have great difficulty in getting the TSB to provide an internet service that was in anyway useful. Over 10 times I have tried to get transfer & pay an individual only to be told " we are having technical probs****" well SORT IT. Fortunately I dont need it for business .Youencouragement to
Jun 16th, 2021