Orchard Conservatories, Windows & Doors Ltd

Do not use this company. Door and frame initially fitted 7th December 2021. Frame not fit for purpose. Company will not respond to phone calls or e-mails. I am left with a very expensive, poorly fitted frame and door. According to Companies House the company is still active. Now seeking advise on what to do next.
Nov 22nd, 2022

Terrible. Communication with Customers is very poor. Project Management skills abysmal. Very stressful company to work with. 6 windows and a small conservatory - Project kick-off Feb'21, job finally completed July '22.
Sep 21st, 2022

DO NOT USE THIS COWBOY COMPANY!!!!!!! We have literally had the worst service for a premium product costing us a lot of money! I have called and emailed countless time to get zero response, to eventually with weeks passing to get a call. We have asked the company to come and fix the state of the door, currently not weather tight as there are holes they have left to the outside. The woman who owns the company said on three occasions the door would be repaired and fitted to the standard specified. She has made excuses about her staff not being good enough, stealing the list goes on. However she lives abroad and can not deal with it directly. We do not want excuses but instead the service to which we paid a massive price for. We will now being going through the small claims court to get a refund and the cost of us taking days off work for the work "promised" to be finished to pay for a real professional to come and finish our door. This has been incredibly stressful and now going into the winter we have a door that is literally letting the hot air out of our home to which we are paying for in these hard times.
Sep 6th, 2022

Wendy Rees: DO NOT USE THIS COMPANY, THEY ARE TRADING FRAUDULENTLY. Please be aware, we are currently attempting to get a 3800 deposit returned from May 2022 for work not even started. They dodge telephone calls and do not return messages left. I am referring them to the Insolvency Service and the OFT. Bloody ridiculous, Orchard. Sort this out. People, be warned.
Aug 4th, 2022

Genuine people who helped us out with some facia board for a project. Really nice and would recommend
Jul 5th, 2022