Durell Software Ltd

We started with Durell in October 2019, just before Covid 19 struck, and I can honestly say that they have been there to support us every step of the way. You always reach a friendly human being when you call, and their dedicated Support team, with their wealth of knowledge and expertise, are always on hand to help whenever needed. We have found their Accounts package has particularly aided us in the efficient running of the brokerage, along with the integrated diary feature, which has helped us to keep on top of things. So If you would like a more personal service from your Back Office provider, with a comprehensive, easy to use and fully supported system, then I can recommend using Durell Software. Emeka Ucompare Insurance
Mar 13th, 2021

My organisation has been using the Durell software for many years. We have further expanded our business by using their new technology called CFS. I have been working alongside the Project & Development Teams to develop the new software which will enable our organisation to forward, creating new and exciting ways to expand our business.
Feb 26th, 2021

Durell have provided us with a highly cost-effective and rapid route to market to offer best-in-class customer journeys and products tailored to our customer base. Weve been continually impressed at all stages of the product development lifecycle, as well as Durell being highly supportive of our day to day operations. Theyve been exceptionally flexible with regard to changes to all aspects of each product's configuration, and have provided strong support levels (evenings/weekends/etc) throughout. Working with Durell has felt like a true partnership - and we look forward to building on this relationship over the coming years.
Feb 8th, 2021

I would thoroughly recommend that anyone looking for a software solution speak to Durell. The data collection forms are intuitive and easy to use for even the most technically inept. The accounts package allows you to see what you need at a glance and the reports package is really flexible. Having said all that, one of the best parts of Durell is the Tech Support team. Unlike other companies that I have dealt with, they are always happy to help, they do not speak technobabble and always follow up to check that they have solved the problem.
Jan 12th, 2021

By far and away the best Software company I have dealt with to date. Always there when you need them, often outside office hours! They really care about understanding your business and getting it right. Probably the most refreshing point is that they talk English and not 'tech talk' which makes the whole process that much easier. Would highly recommend.
Oct 21st, 2020