Falcon Vehicle Solutions

Friendly straightforward efficient service. Great van in good condition. No nonsense.
Apr 24th, 2023

Absolute disgrace of a company ! My 83 year old uncle was too old to book a hire van with your company He booked the van on my behalf so I could drive it for him. We only wanted the van for the Sunday as we were delivering a model train set to Yorkshire. He was quoted 112.00 and 500.00 holding deposit We had to collect before they closed at 12:00 noon on Saturday as they dont open on Sundays . When we arrived at around 11:00am on Saturday we were kept waiting Only to be told the rental was going to be 224.00 as we were returning the van on Sunday evening ! Also the deposit was now 550 not 500 as I had 2 convictions ! Also when Ive ever hired from other companies the vehicle is supplied full of fuel and you return it full simple! No not these con merchants its hired out to you with supposedly quarter of a tank and we returned it with Pretty much a quarter of a tank but you were quibbling over the fuel! Youd be rubbing your hands together if it came back with half or three quarters of a tank as Im sure you dont pay it back ! The system of leaving a nearly new van in a open deserted trading estate over night at risk of being vandalised or stolen and still being liable is a joke! We took plenty of photos to prove it was intact when we left it, including the fuel gauge ! You have left my elderly uncle extremely distraught and distressed ! He has had to tell his wife (my Auntie) that he had to use an extra 112 of their pension that they can ill afford Due to you providing misleading quotation information. I will be contacting trading standards regarding the way you conducted this transaction and not honoured the quote that was given at the time. You should be ashamed of yourselves taking advantage of and elderly gentleman. A copy of this will be sent to the County Gazette
Apr 22nd, 2023

Got to hand it to the Saturday guys, didn't have the van I requested so I had an upgrade. Will be back for sure.
Apr 21st, 2023

Mar 14th, 2023

Reliable vehicles
Mar 5th, 2023