Kwikchex Ltd

Highly recommended. Back in 2020 I reported an issue to KwikChex. There appeared to be a significant number of fake reviews on a well known reviews website about a company I was looking to register with. I realised the reviews were fake after I nearly fell victim to the company's unsolicited charges. Fortunately, I was quick to take action on my bank's side. So I reported the reviews to KwikChex and they have done a very thorough investigation. They verified the issues that I was having, collected a wealth of evidence, contacted the reviews site to try to work with them, got in touch with the media, and they also escalated the issues to the relevant authorities. On a wider scale not just about my own complaint. I was regularly updated about the investigations, KwikChex asked for permission to proceed at different stages, by the same person throughout the process (thanks June), and I recently received a report with all the findings and actions taken. This is two years later, but I can tell that they put a lot of work into it during this time. When I first reported the issue, I thought it was going to be filed somewhere the next day, but it's a very pleasant surprise that such complaints are taken so seriously.
Sep 24th, 2022

Kwikchex have supported members of a well known Vacation Club resort in Madeira against the imposition of supplementary charges by the resort management for physical infrastructure changes made at the sole discretion of the management. The charges have been withdrawn. Kwikchex are highly proficient in what they do to protect the interests of timeshare owners. They continue to support members in resolving other and contentious issues.
Mar 25th, 2022

Kwikchex have supported very effectively members of a timeshare resort in Madeira against the imposition of supplementary charges by the resort management for physical infrastructure changes made at the sole discretion of the management. The charges have been withdrawn. Our contacts (June Payne and Chris Emmins) are highly proficient in what they do to protect the interests of timeshare owners. They are now supporting us in resolving secondary issues.
Mar 2nd, 2022

Very happy with the team investigating a possible Mexican based scam under what appeared to be very compelling email credentials to buy my Mexican sourced TimeShare with Bahia Principe. They were remarkably responsive, helpful and professional in their approach and from beginning to end it took only 8 working days to give the advice I needed. They clearly identified the organisation as unlawfully using a genuine travel company's credentials to hoodwink potential customers. I have since severed all communications with the bogus organisation and blocked their emails. Thank you to the Kwikchex Ltd team.
Feb 22nd, 2022

Saved a group of timeshare owners being charged for building work done by the owners. Collectively between us, we were going to be charged over 1 million! We were also going to have health insurance added to our maintenance whether we wanted it or not. Kwickchex got involved on our behalf and within weeks these charges were removed. All of this free of charge. They have also helped with other matters that were problematic (e.g. the legal requirement of an online complaints book which was permenantly ''missing'') Excellent communication too.
Oct 18th, 2021