The Secret Spa

The Secret Spa
  • The Courtyard, 94 Church Rd
    Tarleton, eng PR4 6UP
  •   (177) 244-6534

Hours

Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM
Saturday:
9:30 AM - 9:30 AM
Sunday:
Closed
Monday:
Closed
Tuesday:
9:30 AM - 7:00 PM
Wednesday:
9:30 AM - 9:30 AM

Chamber Rating

4.8 - (29 reviews)
27
0
0
1
1
Read Our 29 Reviews

Chamber Rating

4.8 - (29 reviews)
27
0
0
1
1
  • Michelle gates


    Feb 12th, 2022

  • Kate Turner

    Great friendly service. Always a really nice relaxing atmosphere. I have had both the body polish and salt scrub which I can't recommend enough.
    Dec 17th, 2022

  • Lisa Labrey

    Friendly staff. Lovely environment.
    Jun 7th, 2022

  • Kristin Hodgkinson

    My experience here has left me lost for words. Ill summarise what happened and you can decide for yourself. Needless to say, I will never return or recommend the spa to anyone. I was treated poorly by the owner who is unprofessional and left me feeling pressured and upset. A friend recommended the spa after her sister had a good nail treatment here a few years back Booking with Elpi was difficult and I was steered to choose a different package than I wanted for a massage, facial and head massage The day spa was tricky to find as Google Maps takes you to a different incorrect location on the map The venue was okay, reception area was modern and treatment room okay From start to finish during my massage there was building work going on below/around which was hammering, drilling, banging etc. The therapist was lovely, she tried her best to quieten things down and left the room twice during my treatment and it only got worse My second treatment was cancelled by my therapist due to the all the noise and disruption I was offered 20% discount on the massage (60 down to 48) for what was a disastrous experience I declined and asked if this could be adjusted due to the issues, expecting to pay 50% Elpi arrived, explained the issue with workmen in another part of the building, told me it was out of her control but she would comp the whole cost However, Elpi pressured me into rebooking for the whole treatment and launched into a monologue about the pressures of COVID on a micro business Before leaving, I rebooked for part of my treatment and said Id sleep on things before rebooking the whole thing Then 2 weeks later Out of nowhere I received the attached message. I was speechless! I responded saying how I felt upset at her approach and felt pressured into rebooking I also highlighted that running a day spa in a multi-use building shared with other businesses which puts building work outside of your control isnt the best approach. As far as Im concerned, The Secret Spa should be a better kept secret.
    May 1st, 2022

  • Lisa Burke

    Highly recommend this day spa. A wonderful massage and facial. Therapists were very attentive and really do listen to your needs. You will not regret a visit here!! Thank you Siew
    Feb 22nd, 2022

Read Our 29 Reviews

About
The Secret Spa

The Secret Spa is located at The Courtyard, 94 Church Rd in Tarleton, England PR4 6UP. The Secret Spa can be contacted via phone at (177) 244-6534 for pricing, hours and directions.

Contact Info

  •   (177) 244-6534

Questions & Answers

Q What is the phone number for The Secret Spa?

A The phone number for The Secret Spa is: (177) 244-6534.


Q Where is The Secret Spa located?

A The Secret Spa is located at The Courtyard, 94 Church Rd, Tarleton, eng PR4 6UP


Q What is the internet address for The Secret Spa?

A The website (URL) for The Secret Spa is: http://www.shhspa.co.uk/


Q What days are The Secret Spa open?

A The Secret Spa is open:
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Monday: Closed
Tuesday: 9:30 AM - 7:00 PM
Wednesday: 9:30 AM - 9:30 AM


Q How is The Secret Spa rated?

A The Secret Spa has a 4.8 Star Rating from 29 reviewers.

Hours

Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM
Saturday:
9:30 AM - 9:30 AM
Sunday:
Closed
Monday:
Closed
Tuesday:
9:30 AM - 7:00 PM
Wednesday:
9:30 AM - 9:30 AM

Ratings and Reviews
The Secret Spa

Overall Rating

Overall Rating
( 29 Reviews )
27
0
0
1
1
Write a Review

Kate Turner on Google

image Great friendly service. Always a really nice relaxing atmosphere. I have had both the body polish and salt scrub which I can't recommend enough.


Lisa Labrey on Google

image Friendly staff. Lovely environment.


Kristin Hodgkinson on Google

image My experience here has left me lost for words.
Ill summarise what happened and you can decide for yourself. Needless to say, I will never return or recommend the spa to anyone. I was treated poorly by the owner who is unprofessional and left me feeling pressured and upset.
A friend recommended the spa after her sister had a good nail treatment here a few years back
Booking with Elpi was difficult and I was steered to choose a different package than I wanted for a massage, facial and head massage
The day spa was tricky to find as Google Maps takes you to a different incorrect location on the map
The venue was okay, reception area was modern and treatment room okay
From start to finish during my massage there was building work going on below/around which was hammering, drilling, banging etc.
The therapist was lovely, she tried her best to quieten things down and left the room twice during my treatment and it only got worse
My second treatment was cancelled by my therapist due to the all the noise and disruption
I was offered 20% discount on the massage (60 down to 48) for what was a disastrous experience
I declined and asked if this could be adjusted due to the issues, expecting to pay 50%
Elpi arrived, explained the issue with workmen in another part of the building, told me it was out of her control but she would comp the whole cost
However, Elpi pressured me into rebooking for the whole treatment and launched into a monologue about the pressures of COVID on a micro business
Before leaving, I rebooked for part of my treatment and said Id sleep on things before rebooking the whole thing
Then 2 weeks later
Out of nowhere I received the attached message. I was speechless!
I responded saying how I felt upset at her approach and felt pressured into rebooking
I also highlighted that running a day spa in a multi-use building shared with other businesses which puts building work outside of your control isnt the best approach.
As far as Im concerned, The Secret Spa should be a better kept secret.


Lisa Burke on Google

image Highly recommend this day spa. A wonderful massage and facial. Therapists were very attentive and really do listen to your needs. You will not regret a visit here!! Thank you Siew


Michelle gates on Google

image


Load More Reviews

Overall Rating

Overall Rating
( 29 Reviews )
27
0
0
1
1

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
ChamberofCommerce.com
Loading