Richmond Hill

Mar 30th, 2023

Mar 21st, 2023

Bought my dog 5 years ago from these kennels, unfortunately we had to have him put to sleep just after his 5th Birthday .We were told by the vet to inform the breeder as he had lymphoma and it could be genetic . So we texted Jan our sad news, explaining what had happened to our beautiful boy and asking if had had any feedback on his brothers and sisters .After sending a second message the reply was ' so sorry for the sad news ' that's it !,no feedback whatsoever , just thought would of had a little more interest in one of her pups :(
Jan 27th, 2023

I left my dog at the richmond kennels in southport. The dog stayed for a week, when I picked him up he was left in this state.. for those who cannot spot it the yellow patches are dry wee. When I called to complain, the owner said that it could not be possible he looked like that and if it was the case it was cause they left the dog inside the kennel cause it was hot so they rather leave the dog in a puddle of wee than let him out, specially if they have lots of grass.. the owner also said there is nothing I can do and if we didn't like to never return. I honestly believe she couldn't care about it... also another staff said that they were expecting us tomorrow instead of today, well maybe they were trying to covering up.
Jun 25th, 2022

Sep 20th, 2020