Grand Openings

More than happy to recommend Ben and the Grand opening team. We recently had our French doors fitted. From start to finish the service was excellent. The team came and took measurements clearly explaining the different types of doors along with a quote and helping me make the best decision in line with my budget. After we placed our order Ben kept in touch with us throughout the ordering process. Our doors were fitted within 4 weeks and were done to a very high standard. The team that came on the day to fit were on time , clearly advising what would be done along with going through after care and cleaning up and taking away our old doors. I will be using the company again 100 %.
Mar 13th, 2023

We used Grand Openings for over 20 windows last year and also 2 sets of internal doors just recently. Despite some of the areas being awkward sizes Ben overcame this and has produced outstanding results in all areas. The guys who fitted both the windows and doors were top notch as well. Very impressed from start to finish and would highly recommend this company
Aug 28th, 2022

After a problematic start all our windows are now complete and look great.
Aug 21st, 2022

We love our new bifolds and only waited 2 weeks for delivery. Excellent service.
May 8th, 2022

Such a shame as all started out very well until we noticed bi folds and two windows were leaking. Granted the bi folds were fixed quickly but that was down to no drain holes fitted in the frame. The window leak went on and on and on, more and more silicone and still leaking. I called, emailed and called several times again and never had a response with no one ever around to speak to, always out of the of office. After months of water damage the issue was fixed after I called the fitter direct and begged him to resolve or I will have to take it further and he listened and dealt with the problem. The Issue was what I had pointed out time and time again, water leaking through the frame itself. The seals inside were bent out of shape as not fitted correctly and green with dust and dirt ingress where water was freely coming in. This was a fault at installation from a company that first said it was my builder and then the stated we dont have leaking windows . well they do. The worst part of all is that for all the calls, messages and emails and the battle to repair what was slowly destroying the plaster in my new build I have yet to receive any apology or even an offer to cover the cost of the decorating. Its not an area you can just patch up and make good. The after care isnt their, ownership of any failures isnt there, its the biggest let down I would say. Would I recommend ? Unfortunately not.
Mar 2nd, 2022