Backup Coffee and Service Ltd

I tried to get one of their engineers to fix my coffee machine. Unfortunately they had asked for a full payment upfront, which I find a bit strange in this time and age. Its quite a lot of money and there is no guarantee that they going to show up. I offered half and the rest when the engineer shows up. They refused because I am a new customer. It has to work both ways I am afraid.
May 4th, 2023

Backup Coffee were recommended by Fracino for repairs and I'm so glad they were! Eduardo was a great help and made the whole transaction a very positive experience. When I walked into the workshop, I could immediately tell I was in the right place; rows and rows of machines, full on work benches with machines in various states of repair which reinforced the specialist workshop atmosphere. They also sell coffee!!
Feb 22nd, 2023

Eduardo at Backup Coffee sorted the repair, pressure test, replacement of worn parts and service of my coffee machine and grinder. This is the second time I have used Backup Coffee and am as impressed as the last time. Excellent company, first class service and thrilled with the end result. Thank you again guys.
Dec 18th, 2022

A great professional service experience - also for home espresso machines.
Nov 2nd, 2022

Extremely helpful and efficient - turned around my linea mini very quickly! Would recommend and will use again
Oct 26th, 2022