MAN Truck & Bus UK

Apr 2nd, 2023

To whom it may concern. On the 25/01/2022 I brought our lorry to Harwoods Truck and Van Centre Southampton. The diagnostic was as follows: Adjustment at Clearance Valve. My lorry was still within its warranty at this time. I have been told by Zachary Drew - Top Sales Executive that we have to pay 346.50 ex vat as this is not covered by the warranty. We did our research thereafter and I found out that this is indeed covered by our warranty. I have informed Zach as such and he has said that we will get our money back. Its been 1 year and 3 months and I have not got this refund to this day. This is unacceptable. Zach Drew is telling me every time that the payment will be done today but nothing happens. Further to this, I had an appointment at Man Trucks&Bus UK Swindon on 30/03/2023 with the same lorry (WU17LVX). This was to check why my lorry is using so much fuel. I brought the lorry in on 29/03/2023. and was saying that he will be ready to pick up on Saturday when I called they on Saturday morning they told me they cant do it because they dont have the staff to do it. Not to mention that my trailer is ready in the yard for me to deliver the goods Monday morning. I would like to know what will be down about this. I am out of pocket and now due to another recent failure I am now missing out on crucial business which I depend upon. I look forward to hearing back from you with the haste in which this deserves.
Mar 23rd, 2023

(Translated by Google) Fast service and very friendly staff (Original) Brza usluga i mnogu prijaten peronal
Oct 14th, 2022

Oct 7th, 2022

Tipped and Reloaded here top guys Mitch was really helpfull.
Jul 11th, 2022