Brandon Hire Station Swindon

Feb 5th, 2023

Feb 24th, 2022

Applauding customer service, Damien the manager will promise whatever makes his life easy, then fails to deliver! Have contacted VP (Brandon's holding company) who we have a very good relationship with to investigate the branch and employee.
Jun 9th, 2021

Absolutely shocking service , Used these guys once before for a 10 kva generator no issues , So decided to use again for a bigger event and ordered a 40 kva generator trailer , Spent two weeks setting up a account , the day before our event we where called saying the account was set up , we asked would the generator be there first thing was told yes . All cables with it was told yes , I said thank you for all your help absolutely made up we finally got there , Turned up next day to be told there was no account set up and no generator there , had us waiting there for three hours while they called other branches , still nothing in the mean time I did get a welcome email , Absolutely useless , Ive called head office twice to tell them that they ruined our event , cost us thousands and had nothing back , Id steer clear completely
Nov 24th, 2021

We needed to hire a wacker plate for a day. So when we booked it we were told it was very heavy so agreed for it to be delivered on Wednesday The delivery was good, and we managed to get the job done quicker than expected We phoned Brandon Hire on the same day, Wednesday, to come and pick up the wacker plate and was told that it would not be collected until Thursday. As it was still here at 3-30 we phoned again today to be told that the equipment is "our" responsibility and they have up to 72 hours to come and collect it !!!!! So we now have a wacker plate, in our way for the next 24 hours or maybe even longer until they decide to come and get it. So if you need to hire anything I would strongly suggest you collect it from their shop so you can take it back when you have finished with it !!!
Jul 3rd, 2021