Playsteps Nursery

Aug 8th, 2016

My son attends this nursery and I can honestly say that the care & support he has received over this past year is outstanding The staff are amazing with him We are kept informed & updated on his progress every day/week He goes into nursery everyday happy & always leaves with a smile on his face
Jun 11th, 2015

This place is absolutely hideous, all smiles on the outside. My child has had multiple accidents in here and never given an explanation just asked to sign the medical form. Also had big problems with owner over payments, basic maths is not her forte. When your child screams when going into a nursery you know something is wrong !!
Aug 14th, 2012

My daughter is at Oops a Daisy and she absolutely loves it here. She has been attending since June this year and since that time I have noticed a big difference in her development. She is learning lots and I can see in her speech and intelligence that she is learning so much. The staff are brilliant with the children, they do lots of different activities each day and it seems not 1 day is the same which is great. They play both indoors and outdoors, and the facilities that are provided are of a very high standard. Also visits externally within Swindon area (with parent's consent), they take the children out of the mini bus which is nice. The cleanliness is outstanding when I viewed the nursery (unannounced) and the building smells fresh, everything is clean and tidy and what I liked is that the children take their shoes off when they go indoors to ensure the carpets remain clean when children are playing on the floor, which I think is great idea as I viewed other nurseries where the carpets were filthy. All of the toys are new and of a great standard. You have a book for your child to give you details of what they did that day. You also get photos of your child (with your consent) which is a really nice thing to do so you can see what your child does whilst your at work! The sleeping room is lovely, there are soothing lights for the children and there are several different beds for the children to choose from to go to sleep on, all of a excellent standard of cleanliness. Debbie the owner of Oops a Daisy is lovely she can't help you out enough and you can see from her approach that she loves children and it isn't just a business, it is her passion to provide an excellent nursery for children. Debbie will always help you out when she can and be flexible (within reason). All of the staff that work with Debbie are lovely and they are brilliant with all of the children. It is like a family environment and very friendly, it's lovely. Overall this is the best nursery I have ever seen and the overall experience that is provided for my daughter and I am more than happy with this. I can go to work and know that my daughter is within a safe, secure & excellent environment!
Feb 4th, 2016

I have always worked compassionately with the children in my care and I have worked very hard to build a very good childcare team, whom I am finally 100% happy with. My setting is a very good setting and as the person who writes all the policies and procedures and ensures my team follow them to a high standard, We also have CCTV in the nursery and garden to ensure 100% safety for the children. I have had customers who have registered all of their children with me and most of my business has been ran on local people recommending Oops-a-Daisy. However, I can't please everyone, and for that I am sorry. I have never had a complaint from this person (any complaints are available for parents at any time), as I obliged to do as part of the statutory guidance. Finally two years ago, there was one ex-employee and one parent who seemed to have a personal vendetta against myself (Deborah Baigent), the comments were hurtful and untrue that were put on social media and these were removed once the police had to be involved. I love owning a nursery and I am a very warm and kind person, who would rather spend time with my team as a manager and being with the children than doing the accounts!!
Dec 24th, 2015