Mamas & Papas Swindon

Probably the best shopping experience I've ever had. 3+ hours of expertise, patience and a personal touch from Natalie during our personal shopping experience. Got everything we needed, with real honest opinions on what we did and didn't need, and thoroughly enjoyed what could have been a highly stressful experience. The team here know their stuff and help you navigate the minefield that is the baby equipment market. Highly recommend a morning here with the personal shopping, forget John Lewis!
Feb 27th, 2023

This review is not specific to mamas and papas swindon shop but for mamas and papas customer service. Very very bad service by Mamas and Papas online delivery. Order Number: 150718977 Not delivered and when called customer service they dont respond in a good manner and disconnected the call Very very bad to buy from mamas and papas website.
Feb 24th, 2023

I had to buy a gift for my neighbour's baby shower. Staff at this store were extremely helpful, the store is well stocked with a range of items. If you're in need of any baby products, this is the best store anywhere between Kent and Cardiff.
Aug 21st, 2022

First ever visit, first time parents, a shop like this can be a mix of feelings and emotions. What to buy?, How does it work? Whats best for our child and will it work for us? Because we don't know the answers and are worried we will look stupid and ill prepared. Well what a breath of fresh air, the staff were fantastic, they physically could not do enough to make us feel welcome and at ease, no request was an issue, no hard sell or pushy assistants. We were allowed to sample and test all the equipment and if we got stuck the lady stepped in, and was happy to show us. The whole experience was an absolute pleasure. Mums and Dads to be or Parents with growing families I would highly recommend a visit to the Swindon store. Thank you to the staff
Dec 31st, 2021

I had a bad experience in John Lewis looking at travel systems earlier that day and as a first time mum it confused me. I then drove to Swindon to visit your store, and they couldn't have made me feel more comfortable and myself and my mother in law left very happy having put down a deposit on a whole travel system. I just want them to be recognised as I honestly haven't received that level of customer service from anywhere recently, and have never written a good review but I feel they deserved it.
Nov 26th, 2021