North Swindon Practice

Was left a message by the asthma nurse which said totally in as they have quite a few appointments, rang and qas told by the receptionist that information was wrong and the nurse should not of said that. There were no appointments for the test's and not even one over the phone to discuss with the nurse to book one in as I was told that was the only way I could get my appointment. As I am not allowed my phone with me whilst at work I asked the receptionist could she please email them to call me so she would be aware that I called back. The response was abrupt NO she was not allowed to do that but would mark against my notes, which rely on the asthma nurse reading them Have recently had a course of treatment bu the nurse who are brilliant but have to say another poor experience from the surgery admin side. Receptionist apparently are not allowed to use their common sense so maybe the system/ procedures in place need reviewing.
Mar 26th, 2023

Very bad place,no experience
Mar 16th, 2023

Lovely reception staff always friendly and do their best to help. They alway try and get an appointment for you.
Feb 7th, 2023

Fantastic
Jan 7th, 2023

Jan 4th, 2023