Priory Vale Dental Practice

Always excellent service and always welcomed with a smile. Even held my hand when I was very nervous. Thank you all
Aug 3rd, 2022

Well...I have been cancelled on twice for my appointments, I have pre booked both these appointments 6 weeks in advance. The cancelled appointments wasn't due to sickness or emergency, The dentist is going on holiday. I understand the first time but being cancelled on again is just plain unprofessional.
Jun 18th, 2022

Thanks to the dentist and his staff, they were all amazing. Walked into the Practice yesterday as my filing had fallen out. Arrived at 3pm and walked out at 3.30pm, tooth fixed. Exceptional service I will definitely be returning
Dec 21st, 2021

First time visiting this dentist & the lady we saw was excellent. Very informative & Reasurring. Gave myself & my husband option's for different types of treatment. The ladies on reception were extremely friendly & gave excellent service answering questions we had. Glad we have found this dental practice. Thank you!
May 3rd, 2021

Sadly, our experience of Priory Vale has gone downhill in recent years. They switched from NHS to private without informing their patients, charging my partner hundreds of pounds when he went for an appointment because he hadn't been informed about the changes and were also rude and refused treatment on my Dad. My young son has had an issue recently that the dentist claimed was 'normal' but others in dental care have informed me it is not and they refused to see him again when the issue worsened, claiming 'it was normal' even though he is in pain and distress. The receptionist was extremely rude, claiming they 'aren't seeing patients' when my son was literally seen for the same issue a few weeks ago (it has since worsened and he was given no treatment). I will now be leaving and moving elsewhere and I'd discourage anyone to sign up here. Update: They saw my son as he had a gaping hole in his gum and informed me it was completely normal. My instincts told me it wasn't and I tried to get him seen by them again to which they said they 'weren't really seeing patients face-to-face'. I took him to another dentist for a second opinion and he has an abcess underneath the filling in the tooth causing the hole and pus and needs to have 2 teeth removed. Absolutely incompetent dentist and I'll be putting forward a formal complaint.
Feb 26th, 2021