Costa Coffee

I went to West Swindon Costa Coffee this morning to study, but my experience was disappointing. I plugged in my laptop, but the plug did not work anymore. I suspect that the staff shut down the electricity of the plug because I did not order anything immediately. The coffee shop was so crowded that I thought it would be better to order something later, but I did not expect that my access to electricity would be denied simply because I did not order immediately. After this bad experience, I do not think I will be choosing Costa in the future, and I will recommend to all my friends and colleagues not to go to Costa either. As a frequent customer of Costa, I have always enjoyed the coffee and the atmosphere of your shops. However, this experience has left me feeling frustrated and disrespected. I believe that every customer, regardless of whether they order immediately or not, deserves equal treatment and access to basic amenities like electricity. I hope that the management will take steps to ensure that this kind of incident does not happen again in the future. Until then, I cannot recommend West Swindon Costa Coffee to others who are looking for a place to study or work...
Apr 26th, 2023

Service : 5/5 More
Apr 8th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 7th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 4th, 2023

This is my regular Costa shop, to the point where the staff know what my order is before Ive even have to say it! Staff are all really friendly! Sometimes theres a big queue but they soon work through it!
Mar 29th, 2023