Nationwide Building Society

My experience with Nationwide Building Society has been extremely disappointing. After raising multiple complaints of which around half were upheld, I was shocked to receive an email informing me that my accounts would be closed due to a 'broken down, irretrievable' relationship. I attempted to appeal this decision, but my efforts were met with resistance and indifference from both the complaints department and the CEO. It's clear that Nationwide doesn't value customers who raise concerns about the quality of service provided. Instead of addressing the issues I brought to their attention, they chose to close my accounts without adequate notice or explanation. This move has caused significant inconvenience and financial stress for me. Overall, I cannot recommend Nationwide Building Society to anyone. Their lack of transparency, poor customer service, and unwillingness to engage with customers is unacceptable. I urge anyone considering banking with them to proceed with caution and consider alternative options. Before this I had been a loyal customer for over 15 years.
Apr 4th, 2023

I have removed a positive review and now providing a negative one. They advise that they are working through what the savings interest rate may be after the bank of England raised rates on the 2nd February, now 5th March. So a month goes by where mortgages are amended virtually from day1, and yet savers have to wait for ages. With algorythms and computer sytems that can undertake this in minutes it is unbelievable. Now I have to move large sums out of Nationwide and into Post Office savings accounts which are 20% better. 300 intead of 250 for 10000. Makes more sense to me.
Mar 25th, 2023

Scammed by: 07-04-36 39389109 Do not send funds, and unfortunately banks do not cover faster payments transactions
Jan 29th, 2023

Visited for work. Nice offices with good facilities... However the restaurant food is awful for a large company (probably the worst I half eaten) . If you do visit please, for your sake, take your own lunch!
Oct 27th, 2022

Their telephone system is shambolic. Head Office is an absolute disgrace. Anyone trying to get through will know exact what I am talking about.
Sep 26th, 2022