Rosewood Care Home

May 13th, 2022

Jan 20th, 2022

Nice Home
Jan 15th, 2022

I'm writing this for anyone who is in the same difficult position we once were, trying to find the BEST home for a loved one and not knowing where to start! I hope it helps to reassure you of how incredible Rosewood is and how caring the staff are! Nan moved into a different care home in September 2020 after we could no longer care for her. It was the most difficult time, especially with the pandemic. Unfortunately Nan didn't settle well, and for various other reasons, we decided to move her. We first spoke to Rosewood's Manager, Carol, who got back to us straight away and answered all our questions. We were so worried about moving Nan again, but Carol went above and beyond to advise and reassure us. We confirmed Nan's place at Rosewood and Carol was so helpful and always available (in comparison, I was never able to get a response or speak to the previous home Manager). Not only that, Nan's new room was redecorated to her taste to ensure she felt at home. As Nan's moving day approached, the pandemic kept throwing curveballs, plus it was between Christmas and NY. Nevertheless, Carol was flexible about the whole situation and focused on accommodating whatever was best and safest for Nan. As Nan arrived at Rosewood, there was an entourage of staff waiting to welcome her and they couldn't have been nicer to me as I once again said goodbye not knowing when I'd see her next. Since then Nan has settled in extremely well and we've had regular calls and updates. Sadly, Rosewood, like so many other homes, has had to deal with COVID. This was of course worrying but Carol and the team have worked hard and tirelessly to keep Nan safe and keep us updated with weekly emails. What's more, whilst working long hours and prioritising care, the team have taken the time to video call so Nan could see us! Carol and the team put their hearts and souls into taking care of all the residents at Rosewood. Nan's care is personalised to her needs and they encourage her to be as independent as possible. They don't let Nan's dementia define her, which is so refreshing! Carol has even coloured Nan's hair whilst the hairdresser cannot visit because Nan's appearance is so important to her. We have now been able to see Nan via a window visit and Nan is once again looking well, healthy and so happy! This is all thanks to Carol and the team! Plus, we cannot forget Buddy the dog, who Nan is in love with! I really hope this helps you with your decision, you will not regret putting your loved ones care into the hands of the wonderful Carol, Kerry and all the Rosebuds!
Mar 13th, 2021

Such a lovely home, kind, caring and so much compassion, I couldn't recommend better anywhere.
Jan 6th, 2021