Hounsfield Surgery

Well, spoke to Doctor about health issue she was very helpful, said book in for a blood test.....can only do bloods between 7.30 and 1 weekdays....what about those that have to work???? So got to wait 7 weeks now for a test during half term... Update 19/04/23 Phoned again yesterday to book an appointment to just speak to a doctor as I realise trying to see one now is hopeless. To be told you have to ring back at 08.00am ,I explained I just wanted to make an appointment???...no word of when would you like it! I cannot phone at 08.00am as I drive and don't use my phone whilst driving Got my appointment after saying the same thing twice 15/05/23....which is fine. Why don't they just ask when would you like the appointment? It really feels like they are trying to put you off appointments, and I don't appreciate being asked what is the nature of your call!..and the Doctor will call some time after 09.30, well hopefully I'm not driving.
Apr 14th, 2023

Feb 5th, 2022

Jan 18th, 2022

Brought my 20 year old son who has a severe autism for a general health check, he struggles to communicate with people. We saw Sister Sarah and she was very good with my son, explained things very well and was very understanding of his condition. Afterwards my son felt a bit faint due to his blood test and she was quicky on hand in reception to help him. Such lovely lady.
Oct 3rd, 2021

Extremely poor customer service, this surgery could and should do better.
Jul 11th, 2021