Project Timber

Absolutely AWFUL quality of product and customer services - splits and missing pieces all over the place, some nails clearly missing and panels falling apart. Lots of holes where knots have fallen out. DO NOT BUY.
Apr 24th, 2023

We ordered the Hobbyist Tall reverse apex shed. Absolutely diabolical. Arrived damaged with one panel broken and the roofing felt torn and crushed. Spoke to the company who offered to send out a replacement panel but would take 2 days. We were really under pressure to get this shed erected and didnt have 2 days to wait. So we repaired it ourselves. The quality of the panels are appalling and they do not fit the shed base or to each other. Panels put together with a poorly aimed nail gun leaving split wood and sharp edges. The tongue and groove in the adjacent panels do not line up. I am reasonably good at DIY and without this and 3 trips to my local hardware store I would still be looking at a pile of bits on a pallet. The quality of this product is disgraceful and I would give a zero rating if I could
Apr 14th, 2023

AVOID AVOID AVOID!! I spent 1200 on a summerhouse, the worst 1200 I've ever spent. The quality of the summerhouse is beyond poor. I have had to spend another 900 to try and make is usable. I enquired about a refund and they refused stating once it has been built the don't refund. Honestly the floor didn't line up, the walls had holes and gaps and now I'm fighting to keep water out from the doors, it is beyond a joke. Please people do not waste your money here.
Apr 12th, 2023

Great & Quality Product and FAST & FREE Delivery! Highly Recommended!
Apr 3rd, 2023

Wish Id read these reviews before buying from Project Timber. Ordered a summerhouse that was sold as pressure treated & arrived rotten in parts. Had to deal with overseas customer service who, whilst helpful, got no support from the uk office and so ended up struggling for over a month to get them to collect and refund it. Fortunately we had the power of Amazon to help but please dont put yourself through the stress of dealing with this company as they really dont care about the quality of the products they supply and will resist offering refund as far as possible.
Apr 2nd, 2023