Kates Kreative Cakes
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31 Windmill Way
Sutton in Ashfield West Ward, eng NG17 2TQ - (162) 361-8451
Hours
Chamber Rating
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andrew barnes
If possible it would be a no star, asked for fruit cake for bottom tier and got sponge cake and asked for cascading roses and got cascading petals, and she texted me the day before my wedding only to tell me that she can't do the cupcakes, so stay well clear of her and won't recommend her, she has also refused to give deposit back fo cake stand as she provided 20 substandard cupcakes, as I said above STAY WELL CLEAR OF HER
Feb 2nd, 2022 -
Vicki Hurt-Higgins
Awful experience!!! I started my order on 04/05/2022 being 2 months before I needed the cake. I received a price for the cake and was told I would receive a drawing of what they could do as it was a specialised cake I was wanting. Great you would think!!! NO - I kept chasing via email, text and phone but nothing. My last phone call was 2 weeks before when I asked again when will I see the drawing. Again nothing and left it too late for me to go elsewhere. Absolutely disgusting, if they didnt want to do it they should of said and given me the opportunity to go elsewhere. This was a cake for my husbands 50th birthday and Im now left with a make do home decorated cake. Appauling customer service!!! If I could have rated this zero I would of done. Like Comment Share
Jun 16th, 2022 -
gemma toplis
i have ordered cupcakes several times and a birthday cake off this lady. all tasted gorgeous and looked amazing. will continue to use this service. excellent all round. thanku
Nov 19th, 2020 -
chris cobban
Very unreliable paid a deposit and we decided not to go with her because she didn't turn up and leaving us 4 months to find another person.
Dec 2nd, 2019 -
LC93
I wouldn't even give 1 star... Absolutely appalling service, took a deposit then wouldn't show up for a consultation then was promised my deposit back but haven't received anything and then blocked/ ignored from any communication... So I was left 30 down and having to rush to find someone to do my wedding cake with 4mnths notice.
Nov 6th, 2019
Contact Info
- (162) 361-8451
Questions & Answers
Q What is the phone number for Kates Kreative Cakes?
A The phone number for Kates Kreative Cakes is: (162) 361-8451.
Q Where is Kates Kreative Cakes located?
A Kates Kreative Cakes is located at 31 Windmill Way, Sutton in Ashfield West Ward, eng NG17 2TQ
Q What is the internet address for Kates Kreative Cakes?
A The website (URL) for Kates Kreative Cakes is: http://www.kateskreativecakes.co.uk/
Q What days are Kates Kreative Cakes open?
A Kates Kreative Cakes is open:
Monday: 7:00 AM - 11:30 PM
Tuesday: 7:00 AM - 11:30 PM
Wednesday: 7:00 AM - 7:00 AM
Thursday: 7:00 AM - 7:00 AM
Friday: 7:00 AM - 7:00 AM
Saturday: 7:00 AM - 7:00 AM
Sunday: 7:00 AM - 7:00 AM
Q How is Kates Kreative Cakes rated?
A Kates Kreative Cakes has a 2.7 Star Rating from 17 reviewers.
Hours
Ratings and Reviews
Kates Kreative Cakes
Overall Rating
Overall Rating
( 17 Reviews )andrew barnes on Google
If possible it would be a no star, asked for fruit cake for bottom tier and got sponge cake and asked for cascading roses and got cascading petals, and she texted me the day before my wedding only to tell me that she can't do the cupcakes, so stay well clear of her and won't recommend her, she has also refused to give deposit back fo cake stand as she provided 20 substandard cupcakes, as I said above STAY WELL CLEAR OF HER
Vicki Hurt-Higgins on Google
Awful experience!!!
I started my order on 04/05/2022 being 2 months before I needed the cake. I received a price for the cake and was told I would receive a drawing of what they could do as it was a specialised cake I was wanting. Great you would think!!! NO - I kept chasing via email, text and phone but nothing. My last phone call was 2 weeks before when I asked again when will I see the drawing. Again nothing and left it too late for me to go elsewhere. Absolutely disgusting, if they didnt want to do it they should of said and given me the opportunity to go elsewhere. This was a cake for my husbands 50th birthday and Im now left with a make do home decorated cake. Appauling customer service!!! If I could have rated this zero I would of done.
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Comment
Share
gemma toplis on Google
i have ordered cupcakes several times and a birthday cake off this lady. all tasted gorgeous and looked amazing. will continue to use this service. excellent all round. thanku
chris cobban on Google
Very unreliable paid a deposit and we decided not to go with her because she didn't turn up and leaving us 4 months to find another person.
LC93 on Google
I wouldn't even give 1 star... Absolutely appalling service, took a deposit then wouldn't show up for a consultation then was promised my deposit back but haven't received anything and then blocked/ ignored from any communication... So I was left 30 down and having to rush to find someone to do my wedding cake with 4mnths notice.