Little Sutton Post Office

You are able to do what you expect from a post office, however the lady who served us was a little rude and sharp with another customer.
Aug 22nd, 2022

Well run and well organised, maintained Post Office. Experienced and helpful Postmaster
Dec 2nd, 2021

Helpful staff.
Jun 11th, 2021

Always friendly and helpful.
May 26th, 2021

I had held this establishment in such high regard until recently. I am disgusted and appalled by the behavior and attitude of one particular staff member. She was incredibly rude and abrupt. It clearly states that this Post Office closes at 5:30 pm on a Tuesday afternoon. But shockingly one of your staff members appears to think that it closes when she so desires. I had arrived 10 minutes before closing time and was immediately informed, very harshly, that I would not be served as she felt as though she was done. This would not have upset me if it wasn't for the fact that both me and the kind lady in front of me were both denied as soon as I entered the building. It was so upsetting due to the fact that the lady that had been next in que had been there quite a while before my arrival. This caused me to come to the rational conclusion that she intended to serve the lady in front of me but for what ever reason changed her mind upon my entery. This deeply saddened me as this was not the first time an incident like this happened with the same staff member. She is a blonde short middle aged woman with glasses. I hope that you can address this matter to her so she can educate herself on how to communicate and deal with customers because she is clearly incompetent. I am so very upset and displead. I expected better as we all know there is massive worldwide pandemic and people are busier than ever so do not have time to drop packages when it suits a particular person and that as a community we should be more caring and forgiving such tough times. The fact that I was denied service by the post office within it's opening hours is disgraceful. Brave NHS workers are spending every hour of everyday to ensure that people are fit and healthy even risking their own safety as they would come into contact with patients who are infected yet a worker in a post office who has a Layer of Glass separating them from the customers and therefore has ZERO contact with customers, can not do her job properly or even follow protocol on when to close. I would have given no stars if it was an option. Absolute RUBBISH.
Feb 15th, 2021