Boots Pharmacy
Chamber Rating
-
Paul Lucas
Frequently fails to text notify when subscriptions are ready.
Aug 14th, 2022 -
Carol Downes
Very helpful an efficient lady. I picked up my prescription and also a latrel flow test kit.
Dec 29th, 2021 -
Daniel Scrase
Nov 21st, 2021 -
Jane Davage
Always helpful and friendly and knowledgeable
Aug 4th, 2021 -
Ginnius 123
The pharmacist at this Boots is an incredibly rude and condescending lady who treats patrons with no respect nor dignity. She eavesdrops on sensitive conversations you may be trying to have with the person serving on the till, before proceding to shout her unsolicited opinions out down from the raised medication dispensary area for all in the shop to hear, irrespective of any considerations for confidentiality! I have never left a one star review before, & have no issue with other staff or anything else regarding this branch, but feel compelled to leave such a negative review based upon my interations with her alone. My first encounter with this woman, I presented my card to pay contactless for my purchase when she exclaimed loudly 'your hands are shaking'. Nothing else. And a completely needless observation to verbalise at full volume, especially as it was not posed in the context as to if I was OK/ were my hands shaking due to some ailment? To me, whilst not having the steady hands of a brain surgeon, my hands did not appear to be shaking at all, & being in my early 30's & generally fit & healthy, the only reason I could fathom as to why she felt she needed to bring this to my (& everyone else in the shops) attention was perhaps it was alcoholic withdrawal (although I do not drink). It just seemed to me to be a completely needless, personal observation/ attack on me personally, and since this incident her customer service skills have only consistently declined to the point I will no longer visit this branch in the future, preferring to travel some way further for the luxury of not being insulted/ embarassed at the hands of this woman. My fiance, not knowing of the issues I have previously had with this woman, has today come back from this pharmacy with the same complaints that I have long been aware of but had not informed my fiance about. It seems this woman is on a one woman campaign to alienate as many customers as possible!!
Jun 14th, 2022
Contact Info
- (121) 308-0273
Questions & Answers
Q What is the phone number for Boots Pharmacy?
A The phone number for Boots Pharmacy is: (121) 308-0273.
Q Where is Boots Pharmacy located?
A Boots Pharmacy is located at 84 Walsall Rd, Sutton Coldfield, eng B74 4QY
Q What is the internet address for Boots Pharmacy?
A The website (URL) for Boots Pharmacy is: https://www.boots.com/?utm_source=google-maps&utm_medium=google-maps&utm_campaign=google-maps
Q How is Boots Pharmacy rated?
A Boots Pharmacy has a 3.9 Star Rating from 9 reviewers.
Ratings and Reviews
Boots Pharmacy
Overall Rating
Overall Rating
( 9 Reviews )Paul Lucas on Google
Frequently fails to text notify when subscriptions are ready.
Carol Downes on Google
Very helpful an efficient lady. I picked up my prescription and also a latrel flow test kit.
Daniel Scrase on Google
Jane Davage on Google
Always helpful and friendly and knowledgeable
Ginnius 123 on Google
The pharmacist at this Boots is an incredibly rude and condescending lady who treats patrons with no respect nor dignity.
She eavesdrops on sensitive conversations you may be trying to have with the person serving on the till, before proceding to shout her unsolicited opinions out down from the raised medication dispensary area for all in the shop to hear, irrespective of any considerations for confidentiality!
I have never left a one star review before, & have no issue with other staff or anything else regarding this branch, but feel compelled to leave such a negative review based upon my interations with her alone.
My first encounter with this woman, I presented my card to pay contactless for my purchase when she exclaimed loudly 'your hands are shaking'. Nothing else. And a completely needless observation to verbalise at full volume, especially as it was not posed in the context as to if I was OK/ were my hands shaking due to some ailment?
To me, whilst not having the steady hands of a brain surgeon, my hands did not appear to be shaking at all, & being in my early 30's & generally fit & healthy, the only reason I could fathom as to why she felt she needed to bring this to my (& everyone else in the shops) attention was perhaps it was alcoholic withdrawal (although I do not drink).
It just seemed to me to be a completely needless, personal observation/ attack on me personally, and since this incident her customer service skills have only consistently declined to the point I will no longer visit this branch in the future, preferring to travel some way further for the luxury of not being insulted/ embarassed at the hands of this woman. My fiance, not knowing of the issues I have previously had with this woman, has today come back from this pharmacy with the same complaints that I have long been aware of but had not informed my fiance about. It seems this woman is on a one woman campaign to alienate as many customers as possible!!