James Madison Homes

( 4 Reviews )

17a Maybrook Rd
Sutton Coldfield, eng B76 1AL
(121) 351-2606

Listing Incorrect?

Hours

Sunday:

Closed

Monday:

8:00 AM - 4:30 PM

Tuesday:

8:00 AM - 4:30 PM

Wednesday:

8:00 AM - 8:00 AM

Thursday:

8:00 AM - 8:00 AM

Friday:

8:00 AM - 8:00 AM

Saturday:

Closed

CALL DIRECTIONS REVIEWS

Chamber Rating

3.3 - (4 reviews)

Read Our 4 Reviews

Chamber Rating

3.3 - (4 reviews)

› ‹

Alex Darlington
Absolutely appalling customer service after completion. My partner and I purchased our first home together in March last year and everything was fine until completion, however as soon as the keys were handed over they completely seemed to forget about us although we have multiple significant issues outstanding (including a crumbling boundary wall). The main house builder (who will assure you when he's selling you the house that he's "always contactable and has fantastic relationships with his previous customers") ignores all forms of communication and head office does the same. We have asked multiple times for their complaints handling procedure to escalate matters and are yet to receive. Please keep this in mind when looking to purchase a home through JM. We thought a small house builder would give better customer service than the likes of Bovis / David Wilson / Taylor Wimpey etc. but they're just the same, if not worse, as they have no customer relationship structure in place to attempt to resolve issues.
Jan 9th, 2022
Peter Neale
Critical: Professionalism
Jan 15th, 2021
Aiden Lugg

Jan 4th, 2021

Read Our 4 Reviews

About
^{James Madison Homes}

James Madison Homes is located at 17a Maybrook Rd in Sutton Coldfield, England B76 1AL. James Madison Homes can be contacted via phone at (121) 351-2606 for pricing, hours and directions.

Contact Info

(121) 351-2606

Questions & Answers

Q What is the phone number for James Madison Homes?

A The phone number for James Madison Homes is: (121) 351-2606.

Q Where is James Madison Homes located?

A James Madison Homes is located at 17a Maybrook Rd, Sutton Coldfield, eng B76 1AL

Q What is the internet address for James Madison Homes?

A The website (URL) for James Madison Homes is: http://jamesmadisonhomes.co.uk/

Q What days are James Madison Homes open?

A James Madison Homes is open:
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed

Q How is James Madison Homes rated?

A James Madison Homes has a 3.3 Star Rating from 4 reviewers.

Hours

Sunday:

Closed

Monday:

8:00 AM - 4:30 PM

Tuesday:

8:00 AM - 4:30 PM

Wednesday:

8:00 AM - 8:00 AM

Thursday:

8:00 AM - 8:00 AM

Friday:

8:00 AM - 8:00 AM

Saturday:

Closed

Ratings and Reviews
^{James Madison Homes}

Overall Rating

( 4 Reviews )

Write a Review

Alex Darlington _{on Google}

Jan 9th, 2022

Absolutely appalling customer service after completion. My partner and I purchased our first home together in March last year and everything was fine until completion, however as soon as the keys were handed over they completely seemed to forget about us although we have multiple significant issues outstanding (including a crumbling boundary wall).
The main house builder (who will assure you when he's selling you the house that he's "always contactable and has fantastic relationships with his previous customers") ignores all forms of communication and head office does the same. We have asked multiple times for their complaints handling procedure to escalate matters and are yet to receive.
Please keep this in mind when looking to purchase a home through JM. We thought a small house builder would give better customer service than the likes of Bovis / David Wilson / Taylor Wimpey etc. but they're just the same, if not worse, as they have no customer relationship structure in place to attempt to resolve issues.