Medinet

No clinical letter typed up no prescription been dispensed now via the hospital as there's nothing to suggest what the findings was because nothing was typed up which has caused 3 months of stress I have never heard of this company untill I contacted pals and they told me this is who I was seen by absolute nightmare to chase up and get resolved now have to go through full eximanition again!
Mar 29th, 2023

I have just read another review from a lady called Georgina Thomas I cant tell you how relived I am to have read it. I had an appointment at Guys on the 5th December 21 after suddenly developing severe symptoms very quickly. When I looked at my letter it was under the care of a Medinet Consultant. Like Georgina I did not know the doctors name and I got told by the consultant to stick ear plugs in my ears and go and get on with my life. My GP and Guys appointments were confused as there was no paperwork other than an audiology test. There is more to say but I just want to get the point across. I have never ever met such a patronising person in all my life. I am a very positive person and all I can say is I felt extremely deflated after my appointment.
Jun 8th, 2022

Dec 3rd, 2021

Really unhappy with the Medinet service I received on Sunday 10th April at Guys Hospital in London. The NHS need to do customer feedback on Medinet. Another third party supplier no doubt charging the NHS ridiculous amounts of money to have seen me and other patients on Sunday. If I had known I was not actually seeing a Guys consultant I never would have accepted this appointment. The ENT consultant I saw did not introduce his name, did not have my records to hand, told me there was nothing on the system although I have been having treatment at Guys Hospital for more than 10 years. He then sent me away saying there was nothing wrong with my right ear, although he knew nothing about my illness as he had no records on the system. He did not ask about my worries or concerns, or how the diminished loss of certain sounds is impacting my life and my livelihood, I know my body and I know that my hearing has diminished from my last appointment where I met with a Guys audiologist and NOT an ENT outsourced consultant. As writing this I am actually convinced that the person I saw knew anything about otosclerosis or how to give an informed consultation on the audiologist results he had in front of him. He told me what I already knew in regards to my left ear, which unfortunately has severe nerve damage due to a GP, many years, ago not taking my slowly diminished hearing loss seriously. I do not want the same thing to happen with my right ear. The person I saw had no previous results to compare to, no sympathy to my worry, he offered a fluffed 10 second feedback and told to go home as nothing was wrong with me - no consultation whatsoever. I have informed Guys and St Thomas of my uneventful experience and have been advised that a manager will be following up with Medinet and will keep me informed. I could not find the actual names of Medinets medical team online but found all the business development directors names so I do hope one of them contact me to discuss this matter in further detail.
Jul 24th, 2021

Dec 15th, 2020