WHSmith

Automatic doors, well spaced out and well lit, easy to use for a wheelchair user Big selection of books, stationary, pens, magazines and some chocolate although chocs more expensive than anywhere else unless you get an offer for BOGOF. There is a small M&S food section with pasta, sandwiches, Colin caterpillar and Percy pig sweets and their own yummy shortbread. Self service is impossible to use in a wheelchair as it's lined up too narrow, too close together, can't get my feet in as in the way so can't reach buttons and I find I am blocking access for others to use self service as it's narrow, so down side is that I have to join the till queue, which is usually busy, where the cashier tells me I should have used self service and I have to explain the above over again that it's crammed in too tightly for a wheelchair and can't reach buttons as there's no overhang for me to tick my legs and feet under. The only shop that has got till counters correct for a wheelchair is Primark. Other shops can learn a lot from them. I'm out of the way, I can reach payment pad and feel safe and catered for, and no one is leaning on me! But that applies to all shops.
Apr 20th, 2022

Very good
Dec 30th, 2022

One cashier, seven queuing to be served, three staff chatting next to the queue. Really?
Nov 22nd, 2022

Nov 2nd, 2022

Clean well presented store but staff a bit snotty and don't seem to be in a rush to serve people & more interested in chatting to colleagues regards previous nights television programs
Aug 7th, 2022