Reynolds Blinds - Sutton Coldfield

Two electric remote controlled Markilux awnings supplied and fitted one over kitchen window and other over patio doors. Well pleased with the product, the consultation and sales processes (Nick from Sutton Coldfield branch) and the fitting (carried out by Alex and Derek). Had a courtesy phone call to agree a time and day the awnings would be fitted. Nice touch. First division advice on the selection of the awnings type, colour etc from Nick who was a joy to deal with. He arranged for both blinds to be operated from a single handset. Handy. Fitters Alex and Derek arrived promptly and were attentive throughout. Expertly fitted the awnings and located the electrical cable exactly where I wanted it to go. Explained the operation to me of using the remote and how the blinds will retract automatically when it becomes too windy. They kept things tidy and cleaned up before they left. Puurrfect!
May 20th, 2022

I ordered 3 electric blinds from Reynolds. I received a fast and efficient service. The blinds were fitted perfectly by Derek, they look great. Thank you :-)
Jan 24th, 2022

Stressful experience, from start to finish. Allowed us to order blinds that were not in stock We had to chase repeatedly for any kind of update on our (3,000+) order Trying to get a quote for additional rooms was incredibly hard, it's like they don't want your business When they did eventually get in touch they called my other half, despite me telling them on several occasions to come directly to me as I had time to deal with them We got weak excuses time and again, they were too busy, too sick or too forgetful to call us back when we needed them to. I will never use them again, I will advise friends and family of this experience.
Jan 24th, 2022

We would highly recommend this company for their products and 1st class service we received from the start to completion of work. This company is very professional and customer service oriented at all times. The installer is called Mitchell, we found him very approachable and his customer service skills are excellent. Once the work was complete he cleaned up after himself and left it as he found it. We have no hesitation in recommending this company to all that wish to employ their services. Thank you for a job well done 10/10
Jun 12th, 2021

I am disappointed to have to write this review as my past experience with Reynold Blinds in Wylde Green has been great. We went into the show room a couple of weeks ago, the 2 ladies were not very helpful at all. If I hadnt been a previous customer of Reynold Blinds I would have walked out. They were unhelpful to the max. I had to keep going up to them at their desk to ask questions about the blinds we wanted. We were a family looking at 2 lots of blinds for home. The experience was unbelievable they really did not want to sell or even talk to us about the different types of blinds available, all they wanted to do was sit at the desk with their coats on. The manager of Reynolds really needs to provide some customer service training or employ staff who want to be there. The gentleman Nick who visited to give a quote was the total opposite he was so helpful and professional, most definitely someone who enjoyed his job.
Jul 4th, 2021