The Body Shop

Worst lady at till. Harrassing the customer and accusing the customer who came in at 4:00 pm and refused to take the payment. But she took payment from other customers. Looks like their internal staffs has ego clash. Will not visit this place again unless TheBodyshop fires this lady!
Apr 30th, 2023

Jan 17th, 2023

A typical Body shop store with good collection and the general offers. Great staff too!
Jan 8th, 2023

Visited Sutton store several times this week to benefit from their promotions. Sale items & 3 for 2 clearly indicated & displayed in one area with sample gift boxes open, to allow customers to see contents. Products very good value & good quality. Staff always very helpful, happy & polite. Highly recommend "The Body Shop" & it's loyalty club, "Love your Body Club", where realistic rewards are offered, honest sale promotions regularly provided without any gimmick tactics & products really lovely. Customer services are equally very helpful, polite & efficient, as are delivery services used by "The Body Shop" (DPD UK & Hermes). Our Sutton Store ladies are always extremely polite, friendly & helpful, as were Kingston branch recently visited. Both stores immaculately clean, well organised & products beautifully displayed. Their advent calendars are wonderful & it's great to be able to order online for delivery direct to your relative's door. (It's only a shame that "The Body Shop" do not operate a universal link ie., between their French & UK stores for example as we have French relatives whom I'd arrange direct delivery to). New products always being presented in store/ online (click & collect also available). Ordered some excellent gifts towards Xmas at half price, benefitting from a free gift (worth 28), free delivery & received 15 rewards off next purchase(s). Items were placed carefully in porch by both delivery services mentioned (as requested), arriving carefully & well packaged. Finally, several family members have both problematic &/or sensitive skin; to date, we've had no issue with any product which has proved both luxurious & beneficial. Super company who deserve to do well
Jan 25th, 2023

Reasonably stocked outlet though appears small from outside. Convenient location on the high street. Membership provides discounts and benefits.
Nov 1st, 2022