HSBC

Newer again HSBC Sutton I open my business banking there now I just say once wrong number card because they sent me new and buy mistake no second chance they blocked my online and now internet banking need started all processes like new customer the customer service its poor dont know how to help was started couple months ago when I was asked on customer services about dont know transaction 4 advisor cant help where was made its bank shouldnt know like that thing last person switch me off standard I call again but first line advisor and second say aging I just give up now dont have any access to my bank because need waiting for letter and Royal Mail have Strike ASAP Im going any other bank what its painful from small issues they done big issue for clients stress and my anger on the branch you can have any advice because now its online advisor only with they dont have the power to help
Dec 6th, 2022

Walked in to cash a queue on Saturday and as I approached the counter your representative stopped me, not politely. "Um, where are you going". "I'm going to cash a cheque", to which I recoeved the very abrupt reply "you can't, there's no counter on Saturday". I thought it was rude and totally unprofessional. Not once did someone ask me if they could help.
Apr 23rd, 2023

I just moved to the UK for half year, as a foreigner, Im glad that the staff Aaron gave me a lot of professional advice on account opening issue patiently.
Mar 16th, 2023

Feb 28th, 2023

Excellent staff, really know their business! I opened a service account here and Arun, Arif and Paula were very courteous and took a good deal of time to answer all my questions and concerns, and offered additional advise regarding handling money for the future. I am surprised by all the negative reviews on Google. These guys make banking a human experience.
Feb 24th, 2023