Barclays Bank

Went to open an account online, couldn't get through the ID part so went to the branch to ne Met by a disinterested lady at the meet and greet table. Told me we might be able to help or maybe not. And appointments aren't til June. So I yold her there are plenty of banks along the High Street and i left. The attitude of this lady was the main reason I left the branch. Friday afternoon 3pm. I went to Lloyd's bank where they were really helpful, opened the account and took a large cash deposit.
Apr 14th, 2023

Apr 9th, 2023

I went in bank Wednesday morning at 10.30 on the 15th March had to queue for ages as only one counter there now when I asked could you please help the answer was this counter is for business customers only you will have to use self service When I protested she said OK I will do it this once I have been a loyal Barclays customer for 40+ years This is no way to treat customers I found the counter staff rude and unhelpful
Mar 23rd, 2023

Business counter is always busy
Mar 15th, 2023

Although the two ladies on reception were a little assertive they were very helpful. The other member of staff we dealt with today was efficient and charming and showed compassion in our grief.
Feb 13th, 2023