Village Health Group Sutton Bonington

Terrible practice, worst ever. One star because SB branch actually has lovely doctors but you wouldnt know from the support staff. They dont fulfil subscription request & refuse to accept they havent issued said prescriptions. Calling them for an appointment is an exercise in futility. The Secretary who wouldnt be out of place in a torture chamber, will shout you into submission, specifically without an appointment, no doctors call back and no prescription. I finally asked Secretary who said her name is Jinny wore me down till I told her I have given up, and she told me good!.
Mar 31st, 2023

Terrible no understanding of people who have special needs. Still not contacted over 2 weeks now after doctor asked for blood tests. . Put a complete into palls
Jan 26th, 2023

Totally useless if you are in a wheelchair zero respect for patients Also because of their lack of care i have not had my flu cab
Dec 24th, 2022

The doctors were very empathetic and responsive. Its a good place to get medical attention. You will feel welcomed
Aug 17th, 2022

Excellent surgery and really friendly professional staff. I have found that Drs are exceptionally thorough and have been seen quickly face to face where necessary at all stages throughout the pandemic, which many of my friends and colleagues at other practices have not been able to access.
Jun 10th, 2022