Red Lion Road Surgery

Welcoming Professionals
Dec 18th, 2022

The worst GP surgery I have ever had experience with. Communication is poor, staff are useless and they don't give you that sense of belonging a surgery should. It really feels like they don't care. After trying for an appointment today, they told me I would have to wait a week when I was able to describe my symptoms of tonsillitis. It resulted in me going private to get the medication I needed and avoiding this over Christmas.
Dec 11th, 2022

I am not usually the one to leave the reviews but I feel like this might be the only way I am heard Its not the first time Ive contacted the GP about my panic attacks and anxiety, which was being amazingly treated by my old practice since I was 13 years old. I was told many times by the doctor I just needed to relax more and today that I wasnt taking my mental health seriously before I was not taking my medication everyday because of a glitch in their system which didnt show that the only reason I didnt order my prescription last month was because he has prescribed me with 2 months of my medication so no need. So far Ive only had one lovely reception assist me after they had taken 4 weeks to find my blood test results which were lost?? Anyway, I tried to speak on the phone to the doctor that I do take my health very seriously and was asked to tone my voice down. I didnt think Id ever have such a bad experience dealing with something that has been on going for the past 8 years just fine.
Mar 17th, 2023

I moved from this surgery a few years ago cause of the care they give you.. I moved to Langley up the Rd. Very good surgery and customer care.
Dec 7th, 2022

worst surgery ever. They need new staff who can communicate to you properly. I have no idea how youre going to improve this place unless you fire every single staff member who give the most stupidest information and advice but then itll still be bad so I wish you best for the future (not)
Nov 16th, 2022