Berrylands Surgery

Fantastic surgery with outstanding care. Ive been here for years and wouldnt go anywhere else. Lovely reception staff. Had same day appointments recently with caring and knowledgeable doctors.
Mar 3rd, 2023

Very poor. Poor communication. Serious health concern related to my heart - results returned to the surgery over one month ago and nobody has contacted me. It took for me to book an appointment for me to be informed the results need to be referred. I was also told that a nurse who carried out my ECG had subsequently been asked to leave as she has been offering platitudes and poor medical advice to patients. She actually told me my ECG was fine - which wasnt case. I think governance of the NHS needs to inspect what is going on in this practice immediately as it is risking peoples health through poor communication and lack of accuracy in a number of ways. Concerning.
Dec 12th, 2022

I changed over to this surgery after having a really bad time with my old one. The receptionists at berrylands are absolutely lovely, one of them even dropped me to the hospital when I came down with pancreatitis, it wasn't my finest moment but she made me feel so comfortable and taken care of which meant the world to me. The doctors are some of the best around and are always willing to listen and actually talk to you when you have concerns. I suffer with serious anxiety when I have to be laid flat to be examined which obviously is kind of a road block for anyone checking me over but the doctors and nurses at berrylands have been so kind and patient with me. I'd definitely recommend this surgery to anyone whose looking for one.
Dec 11th, 2022

Absolutely fantastic service from receptionist to doctor to even follow up calls . They respond to online request within hours , Ive had response within 5 mins. Dr Shepard is absolutely amazing , he listens , he cares , and he acts accordingly !
Sep 30th, 2022

I and both my sons have been with Berrylands Surgery for years now. I cannot fault them in any way. The doctors have always been very helpful, their online service is incredible. The receptionist team are absolutely amazing!!! Thank you all at The Berrylands Surgery x
Jun 8th, 2022