LloydsPharmacy

Yet again discussed at the service. 13 days last month for an electronic prescription and 11 days this month. So many complaints am amazed you are still trading. Use your local shops ha ha what a joke
Jan 30th, 2023

Impossible to get through on the phone Ive spoken with the manager issue still not resolved changing pharmacy very soon
Jan 1st, 2023

Customer service is atrocious, visited with a paper prescription was told to come back days later, which I did. Arrived home to look in the bag and see completely wrong medication that I had been on months previous. Returned to pharmacy to explain theyd make a mistake and gave me an old prescription when I asked to pick up the most recent, they told me I just didnt understand what I had asked for when I picked up the prescription! They continued to talk down to me telling me that they are very busy, like that is an excuse for not admitting youve made a mistake? They then told me they think I should get my medicine from a different pharmacy! Terrible attitude, avoid, I will be switching to a new pharmacy and hopefully get the medicine I am prescribed when I ask for it.
Dec 24th, 2022

Recently took a prescription to the Lloyd's Pharmacy in Sea Road ,Fulwel .Stood for 10 minutes while the Assistant was trying to sort a Flu Jab appointment which is fair enough but she never acknowledged the que not a sorry I will be with you soon .A Lady came put of the pharmacy to the till with a prescription and then walked away.I stood for a few more minutes handed my prescription in then was told "Don't Stock them" .Very poor service. Won't ever go back there .
Oct 16th, 2022

The queue in Lloyds was ridiculous due to the extremely slow staff and methods in place whilst dispensing prescriptions despite receiving texts to state they were ready. There was absolutely no effort to reduce the queue. Staff disrespectfully discussed a patient waiting for a flu vaccine stating because she had been late she had to wait. Disgraceful, no apologies, customer empathy or professionalism.
Oct 12th, 2022