Jade Interiors Ltd Sunderland & Washington

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Kitchen cabinet design, Kitchen cabinet installation, Kitchen countertop installation
Apr 21st, 2023

We are really pleased with our new kitchen. From the very start to the finish, Jade were nothing but professional. Any changes on our part were swiftly made or alternative suggestions made where needed. The aftercare was excellent, any teething problems were dealt with very promptly, in fact within the hour! All the contractors were polite, professional, punctual and patient. Thank you very much for an excellent service. I would definitely recommend Jade Interiors. Services: Kitchen cabinet installation, Kitchen design
Mar 2nd, 2023

Jade interiors offered us a fabulous service. With my design in mind, we got quotes from a couple of local companies but only Jade interiors delivered exactly what I wanted. While waiting for the delivery, we were offered to take a door sample back home to see how it would look like in our bedroom. We did experience a minor issue, but Ian offered a professional solution.
Oct 28th, 2022

We ordered fitted wardrobes for our Master Bedroom. Their Admin was a complete shambles from start to finish, in that they informed us that their install would begin on 22 August ,their delivery of wardrobe parts arrived on the 20th August when no one at home.My wife in Spain and myself on project work. I had to rush home and asked the delivery guys to put the load into the Garage. The guys explained they could not as the fitter would not shift parts from a garage to its location. The guys then unloaded the parts into the bedroom, it took over 3 hours. I had to cancel my works project as I did not people in my house without being surprised by a visit. The guys said Jade had done this before, as they can forget we don't deliver for them on a Monday. I complained to Jade who said the delivery guys got it wrong, I then rang and told the guys who were extremely annoyed at Jade's response. On the Monday 22 August, their Electrician turned but said there was nothing he could do. Jade said they had told my wife about 3 weeks ago about the Saturday delivery, however she was in Spain and she had not received a phone call regarding the Saturday delivery. My wife said she had been given the 22nd August to start the work some six or so weeks ago, but no mention of the Saturday delivery. In trying to pay Jade and their fitter, Jade got their payment details wrong and twice wrong for their fitter. Their cockups cost me cash through project cancellation and stopped guests staying overnight on the Saturday with the Master Bedroom being taken over with the big delivery of parts and the bed being stood on its side. .In my experience such ongoing amatuerish actions are often indicative of the performance of the rest of a business.. We have two other bedrooms to update but we will not use Jade. Jeff Redmayne Service: Furniture assembly
Aug 6th, 2022

Jade interior design kitchens Sunderland are .. outstanding...from the first phone call...to the "renovation" to the finished kitchen.. everyone involved here all deserve 5 stars ..they totally transformed our kitchen...and we cannot recommend them enough...we absolutely love our new kitchen and when we need a new bedroom. Wouldn't go anywhere else other than jade interior design. Perfect!!!!!!
Nov 14th, 2021