The Works
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Centre, The Galleries Washington Centre 71b
Sunderland, eng NE38 7RT - (191) 415-4719
Hours
Chamber Rating
-
Lorraine Thompson
Thankyou to Owen yesterday who made my day.Being served by such a pleasant,thoughtful friendly young man restored my faith in customer service. Happy New Year Owen "2023"
Dec 8th, 2022 -
Tim Jackson
Busy shop assistant can't add up
Sep 27th, 2022 -
Amy Elizabeth Baker
Feb 25th, 2021 -
Ann Scrimger
Jan 11th, 2021 -
Angela Lambton
Visited today with my disabled, autistic Brother as he wanted to buy his Aunt a birthday present. When came to pay he handed over the book and his Works bonus card. Without even looking the assistant snapped at him he had to scan it on the card machine he became flustered as obviously it didn't scan. She then snapped at him "Well have you done it yet!" At this point I stood in I said,"You have mistaken the bonus card for a debit card." I in turn got snapped that "They don't scan " I said "I know they don't he has his card." She snatched the bonus card off me scanned it the banged on the card machine snapping, "Here!" My Brother had a badge and lanyard explaining his disability she took no notice, not interested we were a nuisance. Zero disability awareness, Zero disability training and in this day and age. Zero empathy or understanding. NOT EVERY DISABILITY IS VISIBLE!!!! My Brother was left upset and shaken. Completely disgusting. Carers be on the look out and my advice to disabled people avoid this branch of The Works.
Jun 24th, 2022
Contact Info
- (191) 415-4719
Questions & Answers
Q What is the phone number for The Works?
A The phone number for The Works is: (191) 415-4719.
Q Where is The Works located?
A The Works is located at Centre, The Galleries Washington Centre 71b, Sunderland, eng NE38 7RT
Q What is the internet address for The Works?
A The website (URL) for The Works is: https://www.theworks.co.uk/store/0320_washington/?utm_source=Google&utm_medium=organic&utm_campaign=0320
Q What days are The Works open?
A The Works is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Q How is The Works rated?
A The Works has a 4.0 Star Rating from 47 reviewers.
Hours
Ratings and Reviews
The Works
Overall Rating
Overall Rating
( 47 Reviews )Lorraine Thompson on Google
Thankyou to Owen yesterday who made my day.Being served by such a pleasant,thoughtful friendly young man restored my faith in customer service.
Happy New Year Owen "2023"
Tim Jackson on Google
Busy shop assistant can't add up
Amy Elizabeth Baker on Google
Ann Scrimger on Google
Angela Lambton on Google
Visited today with my disabled, autistic Brother as he wanted to buy his Aunt a birthday present. When came to pay he handed over the book and his Works bonus card. Without even looking the assistant snapped at him he had to scan it on the card machine he became flustered as obviously it didn't scan. She then snapped at him "Well have you done it yet!" At this point I stood in I said,"You have mistaken the bonus card for a debit card." I in turn got snapped that "They don't scan " I said "I know they don't he has his card." She snatched the bonus card off me scanned it the banged on the card machine snapping, "Here!" My Brother had a badge and lanyard explaining his disability she took no notice, not interested we were a nuisance. Zero disability awareness, Zero disability training and in this day and age. Zero empathy or understanding. NOT EVERY DISABILITY IS VISIBLE!!!!
My Brother was left upset and shaken. Completely disgusting. Carers be on the look out and my advice to disabled people avoid this branch of The Works.