A World Of Fires Ltd

What a fantastic experience dealing with A World of Fires. Right from visiting the showroom, browsing and even being allowed to photograph their displays (unlike a nearby rival!) Jan was brilliant, offered all her experience to help us select the best fire that would suit our design. We certainly shopped around, however returned to A World of Fires as we felt they offered the best service & choice. We felt assured that if we did have any issues in the future, they would be there to help us. After all its not just about the buying experience, its about the aftercare too. They excelled in every way. Jan not only made sure we got what we ordered but ensured delivery when we wanted it. Glen price matched and supplied us with two sets of back lights. When taking delivery, the young guy delivering even helped my husband position the fire into the media structure! We honestly could not of asked for more. We purchased the Onyx Avanti 190RW, and love it. Its turned our lounge into a cosy place. We would definitely recommend A World of Fires
Apr 11th, 2023

Great price and advice on our log burner, purchased a few bags of logs in advance also, picked them up a week later and Glen told me they had gone down in price so gave me an extra bag to make up the difference. Great customer service and all the staff are extremely helpful and friendly.
Mar 28th, 2023

Excellent service, from everyone at world of fires, definitely recommend, first class
Feb 23rd, 2023

We bought two fires from World of Fires 13 years ago. The fires are still working very well but we needed information when the chimney needed sweeping recently. The ladies in the showroom were polite and helpful, and said the owner would be in contact. Glen rang us back on two occasions and his advice was invaluable. To have such long term customer care is amazing!
Feb 21st, 2023

Recently had a wood burner installed that we purchased from A World of Fires Washington. Excellent service. Glen came out and advised us on what we could have and explained everything about installation no hard selling which we appreciated. When we returned to unit to choose wood burner Glen was present and advised us what would be appropriate for our conservatory thank you for all your help. Glen arranged all the installation and we were given a date for installation on the invoice. Two installers arrived on the date and were fantastic leaving no mess at all. Explained how to use the wood burner and explained everything that we needed to know. Again excellent service and customer care. We had little knowledge about wood burners and we would recommend A World of Fires to anyone thinking about getting a wood burner. They are friendly and helpful and go that extra mile 100 percent plus .Thank you once again for the excellent service from beginning to end.
Feb 21st, 2023