APC OVERNIGHT DEPOT

I did not experience 'overnight delivery nationwide. First impression of the e-mail, 2 hr delivery slot & tracking sytem were really good. Unfortunatly the delivery slot kept moving backwards and then came to a stop (ironically it had been close to my address a cpl of times during the day). Got another e-mail the next day and yes the delivery slot was surpassed again. This time it did turn up however I spent 2 days waiting in. Logistics of deliveries and route need major improvement. Terrible service Amazon!!! Amazon & other companies can get it right, why can't you?
Apr 18th, 2023

Absolutely rubbish. Appalling customer service. I waited all day for my delivery, following tracking, as guided. Eventually the driver was delivering parcel 56 (I was delivery 57) in the next street to me. Then tracking went dead. It was 16:10 on a Friday afternoon and my chances of contacting someone were zero. I contacted the shop who sold me my item. They managed to check their systems and told me the driver had taken my parcel back to the depot. They wouldve had to drive past my house to get back there and still my delivery is now three days late. I contacted their head office on Saturday morning and was fobbed off by well get back to you. Horrific company. WOULD NOT RECOMMEND
Apr 16th, 2023

Couriers have a hard time finding my apartment, and usually just take a photo of the rear doors which have no intercom and then drive off. The APC driver actually phoned me from outside asking for instructions and allowed me to nip down and grab it from him. AMAZING SERVICE! bigger well known couriers put less effort in!
Apr 10th, 2023

Marked as attempted delivery and card left NOT TRUE! Neither the phone number above nor a different one on a pdf the sender sent me are recognised. terrible reviews just keep piling up for this courier
Apr 5th, 2023

They have tried to deliver my parcel to the wrong address so I am still waiting for it Called their depot number but comes up not valid Very, very unhappy
Apr 2nd, 2023