Footasylum Sunderland - The Bridges Shopping Centre

Many products for clothing choices. Polite service. Good hygiene.
Apr 17th, 2023

I was looking for some trainers in a ladies size 8 but they only go up to a size 7. The young lady was ever so helpful n extremely friendly as I've never owned a pair before so was clueless but she encouraged me n was so nice. The young man on the till again was brilliant n so friendly I never felt uncomfortable once. Excellent staff!!!
Jan 17th, 2023

Very expensive
Dec 18th, 2022

Nice shop.
Mar 24th, 2022

We ordered a zavetti gilet via footasylum's website and upon delivery it was clear someone in the warehouse had swapped the zavetti gilet with a 'worn' childs tommy hilfieger gilet which was absolutely disgusting and filthy. After attempting to resolve this via the website and with no success i rang the Sunderland branch to see if they could help as i was beyond frustrated trying to deal with the website and no 'human' customer service person. I spoke to a lady called Kim who advised us if we popped into store she would assist us. I have been in today and thankfully Kim was on shift and dealt with our issue. She went above and beyond whilst also being a joy to converse with... I wish there were more people within customer services roles like her.... Thanks for all your help Kim your a credit to the company
Sep 8th, 2022