Spice 1

Used this takeaway for years, food always lovely however the past 8 months or so things seem to have changed, counter staff doesn't seem to listen, given wrong order too often, when certain ingredients make you ill and you stress none of that item on at least twice on ordering and still receive food with it in is so bad, luckily the ingredient is visible so they remake it for me or offer discount, not sure what a discount can do if I can't eat it. I usually collect as a 1hr 50 wait for delivery is too long especially when I was told 30mins, then sent it back as they put the ingredient in that makes me ill, another 50 minute wait on top of 1hr 50. Recently they have changed different prices to what's on menu due to cost of living and waiting for new menu, told to look online for new prices, why should I as I'm in shop looking at the menu you have on counter, a few month down the line that same menu is still on the counter with wrong prices but now you don't get the 2 poppadums advertised on menu with the set meal, questioning this when I collected food I was told its cost of living so we have stopped giving them, surely I should have been told this on ordering, i paid extra just because I'd been expecting them only to be charged more than price on menu I was ignored when I questioned this, he turned his back and went on the phone, terrible customer service, the lad on counter isn't good for business. I've always recommended this takeaway to everyone, unfortunately no more. Food flavour great, counter staff terrible
May 4th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 27th, 2023

Vegetarian options: Available Kid-friendliness: Not much Parking: Near Murtha Fish and Chips Wheelchair accessibility: Not accessible
Mar 18th, 2023

Food : 5/5 | Service : 5/5 More
Dec 23rd, 2022

Food is absolutely delicious and so enjoyable. The top Indian takeaway in Sunderland
Dec 12th, 2022