Hungry Shack Birtley

Apr 29th, 2023

(We live about 10 minutes from this place).Ordered and it came at 7:20 and out of the 5 things we ordered which 4 were good for people to eat one of them was the Mexican chicken burger and it was stone cold. We decided to call and just query about this and that everything was fine apart from this meal. We were told that we would get another in about 10 minutes so we thanked and waited. After 33 minutes we decided to call again and they said that it would get to our house soon but after another 20 minutes we decided this was getting really ridiculous and called again and the person that answered us decided to hang up on us mid sentence. After waiting for longer after that were called again and were told they were trying to get the manager on the phone to us. At 9:09 we got a call from the manager saying that he just realised what happened and we would get a meal soon. It was 9:30 when the meal arrived and not to our surprise it was stone cold after waiting 2 hours in total for it. Had great orders in the past but will not be ordering from here again.
Apr 18th, 2023

Food arrived late, chips were stone cold and chicken strips were stale and soggy, and also cold. Gravy was basically brown water.
Apr 1st, 2023

I would of gave 5 stars but my popcorn chicken was missing from the bucket deal. Food was extremely tasty and great value for money
Mar 3rd, 2023

Lovely and tasty, reasonably priced, always nice and hot. Every delivery has been great and definitely worth the money. Thank you
Feb 26th, 2023