ScS Head Office

Had a sofa for 6 weeks and the frame completely broke. Offered to replace but customer service has been appalling. Asked for my queries and concerns to be escalated on numerous occasions and they just don't reply.
Dec 28th, 2022

I wouldnt purchase anything from this store, they are the worst store for quality of goods, communication about the goods, aftercare, you can never get through. They wil readily take your money prior to delivery, but when it comes to getting your money back for faulty goods thats a different matter. The managerial staff in store at my local are appalling. BE WARNED
Apr 22nd, 2023

The cushions had no substance, they did not fit properly,it was like sitting on a park bench.The beading around the edges was hard and dug into knees and head . Very badly made.I was not told by the pushy sales assistant that I had to take all the cushions off,backs as well and plump them up every couple of days,they are very heavy and I am a 76 year old woman with a chronic back problem.I chose this sofa because the one I sat on in the shop was solid, but the one I received felt like it was stuffed with cotton wool.A total waste of money.
Apr 7th, 2023

Appalling disgusting service. I orderd in janaury. Still waiting for my order
Apr 1st, 2023

could not help me told to ring the local store could not contact anyone on phone told me to ring the number in coventry on machine
Mar 21st, 2023