Marsden Damp Services Ltd

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Sep 3rd, 2020

I contacted Marsden as my house was flagged up after a routine survey with possibly having wall tie defects. I had called several companies who were asking for ridiculous prices for call outs and even worse, charging prices for wall ties by trying the fear factor with me, I didnt get that with Marsden. The first thing is that they are PCA approved and I after talking firstly with their Admin staff who then booked me in with Neil it was evident that he knew what he was talking about. You get some companies that charge you for doing work when you dont need to have it done but Marsden isnt one of these, rest assured your money is safe with this company. Neil also turned up on time and gave me options and times that he could attend. His report was emailed to me 48 hours later I would definitely use this company again and have no hesitation in recommending them. Their prices also were also the BEST.
May 20th, 2020

May 16th, 2020

Detailed Report, fantastic service. Could save you a fortune by getting one if these surveys first. Top Work.
Sep 23rd, 2019

Neil Marsden Jnr came to look at a house we were purchasing after reports on the survey of damp. I arranged to meet him at the house in the hope he would talk me through things. He didn't, I felt like I was a nuisance being there and he barely said anything to me. He just put the moisture meter in the walls and said it was damp, didn't stipulate at the time the cause of the damp but recommended a damp proof course. When we received the report which was within a week, there was more detail but I was astonished at the cost. 2k more than another damp proofing specialist in the area. Marsden's also quoted for their specialist trademarked salt resistant plaster and everything about the quote made me think they would be ripping us off. For a damp survey I paid for, I was very disappointed. I can't comment on the work as we decided to use a different contractor who was much less corporate and a lot cheaper with the same guarantees.
Mar 10th, 2019