UK Energy Services

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Doxford International Business Park, Admiral Way
Sunderland, eng SR3 3XW - (800) 689-4861
Hours
Chamber Rating
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Gerry Hay
Nov 13th, 2018 -
Harry
Oct 27th, 2018 -
Harry Burn
Sep 12th, 2018 -
Elizabeth Kane
Mar 26th, 2019 -
Donald John McCartney
Nov 27th, 2018
Contact Info
- (800) 689-4861
Questions & Answers
Q What is the phone number for UK Energy Services?
A The phone number for UK Energy Services is: (800) 689-4861.
Q Where is UK Energy Services located?
A UK Energy Services is located at Doxford International Business Park, Admiral Way, Sunderland, eng SR3 3XW
Q What days are UK Energy Services open?
A UK Energy Services is open:
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is UK Energy Services rated?
A UK Energy Services has a 2.6 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
UK Energy Services
Overall Rating
Overall Rating
( 5 Reviews )
Gerry Hay on Google
Gerry

Harry on Google

Harry Burn on Google
Excellent service by Anthony and his engineers. i would definitely recommend this company on price and quality of workmanship and service.

Elizabeth Kane on Google

Donald John McCartney on Google
Our nightmare started back in October when we asked the boilerguide for assistance with our failing boiler. Several companies came and quoted and we fell for Anthonys charisma. His rate was comparable, not the cheapest, but he had sold us the dream of his customer service and played with my one year old daughter who found him fascinating. He happily visited our house a second time and talked through our concerns, and combined with his exceptional rating on various websites we were sold. We paid up our 50% deposit and to speed up the process transferred the money by bank transfer... what a mistake. It turns out that if you do this the bank will not assist you track down money owed as you willingly paid. In hindsight a credit card or cheque would have been better so at least I would have been partially insured?
Once in receipt on my money, Anthony arranged a two day window for our works. We were reassured that this was a conservative timescale and realistically one day should suffice. The day before works should have commenced things began to go wrong and we were contacted to advise that the previous job overran and delayed our start date. Day on day new excuses made until, a week after the works should have commenced two fitters turned up and explained to my wife that they hadnt been paid for their last few jobs and refused undertake anymore work for Anthony. We sort legal and demanded a full refund, offering him a generous 28 days to repay. (Had it been a shop I would have had one in days). In this time he verbally agreed to refund countless times, and a few in writing on texts and email. But, I have now been fobbed of with countless excuses and promises of refund, and several I intend to repay you, so came realise he is all talk and no action. My case has now been referred to Small Claims Court and I await a CCJ.
In the meantime, I challenged the Boilerguide for deleting my negative feedback for the Home Energy Group. I am not sure how he managed to get my bad feedback removed, but I it vanished overnight and without warning. To be fair to the boilerguide though, they did contact Anthony several times on our behalf and were equally dumbfounded that a professional seemed so blas about refunds, as if yeah I will refund him when I can be bothered like attitude. I understand that after several conversations on our behalf they were underwhelmed by this ethos and struck him off their website.
Yesterday, I made the mistake of posting a photo of his from his Facebook account. This sprung Anthony into life and I finally heard from him after his prolonged silence. I couldnt help but laugh to myself when he tried to portray himself as the victim in this, and how it was against his right to privacy for me to attempt to locate him (albeit for me to take him personally to Court). I guess if you want to take people money, and reading other reviews leave them with shoddy workmanship, I too would want to hide and remain anonymous!! So If I cannot locate him, lets hope that the BBC take up my application for Watchdog.
#Watchdog #AnthonyWilson #TheHomeEnergyGroup.co.uk