Spraybooth Technology Ltd

Dec 1st, 2021

Dec 11th, 2020

I first came across STL late last year when we were looking for a Powdercoat setup for our expanding business in Australia. We sent emails and made several phone calls and received nothing in return. Only after leaving a review on their Facebook page did the MD call me personally. He couldn't have been more apologetic and assured me it was a one off. By that time though my appointments in the UK had been made with other suppliers and I couldn't visit STL. Move forward 6 months and I wanted to ensure our other options were the best so decided to make another trip to the UK just to see the STL setup at one of their existing customers to either discount it or pursue it. I spoke with the MD and his project manager, Charles Watkins, and made an appointment for me to meet them at the customer. I flew back specifically for this and indeed met Charles on 23rd May. We spent the morning going through the ins and outs of the setup and Charles was advised of the changes we would need for our workshop and we would hear from him in 3-4 weeks. We'll it's now nearly 3 months since I met him and I've heard nothing back from anyone at STL. I was assured in January my poor experience was a one off.......I can assure you it's clearly not. The disappointing thing is both myself and my other director who was briefed on all the options preferred the STL set up but if the service isn't their before we buy what could we expect on the other side of the world once we'd handed our money over.... Today we placed an order with one of the suppliers we originally met in January and look forward to a November delivery.
Feb 7th, 2019

Mar 26th, 2018