M James Locksmith
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Hours
Chamber Rating
-
Tim Rix
Feb 12th, 2019 -
Lynne Simmonds
Jun 7th, 2022 -
Janice Gregory
Mar 23rd, 2020 -
Danielle Mealey
Nov 27th, 2019 -
manticy78
Aug 26th, 2019
Contact Info
- (796) 783-4346
Questions & Answers
Q What is the phone number for M James Locksmith?
A The phone number for M James Locksmith is: (796) 783-4346.
Q Where is M James Locksmith located?
A M James Locksmith is located at Cornish Court, 2 Cats Ln, Sudbury, eng CO10 2JG
Q What is the internet address for M James Locksmith?
A The website (URL) for M James Locksmith is: http://www.locksmith-sudbury.co.uk/
Q What days are M James Locksmith open?
A M James Locksmith is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Q How is M James Locksmith rated?
A M James Locksmith has a 4.6 Star Rating from 11 reviewers.
Hours
Ratings and Reviews
M James Locksmith
Overall Rating
Overall Rating
( 11 Reviews )
Lynne Simmonds on Google
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Janice Gregory on Google
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Danielle Mealey on Google
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manticy78 on Google
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Tim Rix on Google
I sent through a request for quote to fix a lock at my house on Thursday with pictures as recommended on the website.
He got back to me later that day with an assessment and a quote for repair of the suspected issue stating availability for Sunday.
I requested an appointment for 9am as we had to be out in town by 11am.
I gave my address and email address for contact and asked what payment methods he accepted leading me to get out cash as he didn't carry a card machine.
On Sunday before he got here I gave some extra hints on how to find as as well as saying contact me if you could find but I got no response untill after 10am following a message I sent saying that he was too late and asking if he could rearrange for 4pm. I got the following reply:
"Very sorry I have just got up. Travelled back from a funeral Friday only got home 4am. Will be there at 4pm for you. Once again sorry."
I thanked him for getting back to us and waited until 4pm for him to arrive. I again asked him to contact me if he couldn't find me and waited.
It's now 5:36 and he still hasn't turned up or communicated with me why or to make other arrangements. I suspect he has now blocked my number as when I call his "24hr Mobile" it goes straight to voicemail. This is one of the worst bits of customer service I have experienced and do not wish anyone else to have to go though the same. I would have rather been told he could not attend than be lead down a path that has wasted my day.
In summary didn't show up on original or rearranged appointment and blocked my number.