Green Motion Car & Van Rental - Manchester Airport

Fantastic Customer Service by Raz, He has gone over the boilerplate rental T&Cs in a short time focusing on the key elements. He ensured that I have the right information I need for the duration of the rental, the whole process took around 10 minutes and I got an upgrade to a better car. Also when I dropped off the car the process was quick, the inspector viewed the car and did the inspection in a timely manner. Overall, really positive experience, quick and smooth!
Apr 30th, 2023

Top service and top staff. Thank Ritz, will see each other again soon when renting with you again.
Apr 30th, 2023

All was good until 5 days after the car hire they charged me 390 for damage which was there at the start of the car hire. I have video on hire and photos close up and they said that insurance will cover. Definitely would not use. They will scam you. I have emailed them twice after and no reply. Even sent proof and no reply. Had a response where the finally refunded me the 390 so clearly the response below is automatic. - You are "confident that the damage was caused by me".... do not think so.
Apr 30th, 2023

This company fraudulently takes your money. I had already paid for the removal of an insurance excess before picking the car up. When I got there I was told that they needed to take a 50 deposit and 500 holding fee, they only held 320 in the end as my credit card was maxed out. I didn't question this as I was emotional and tired from a 24 hour flight and on the way to see my mother who is terminally ill. I received an email after returning the car asking for feedback. I gave the guy who dealt with me a 5 star review as I thought I'd got a good service from them. I'm about to go legal with this company as I still have not received the 320 back as they took it as a sale to remove the excess.
Apr 30th, 2023

Just dropped off at Manchester: Great car, great deal for 10 days. 10 out of 10 on all counts. Thanks
Apr 29th, 2023