Rako Controls Ltd

Mayday electrical solutions Ltd really enjoys using rako products. Technical helpline is great too
Jun 16th, 2022

It was the first time that I had to use Rako Controls. An electrical engineer called Regan attended to look at what was an intermittent fault. He managed to find it, repair it and talk me through potential future problems that may occur as best practice. I never write reviews but felt that In this case I needed to! Overall, excellent customer service which is not always found . I would highly recommend this organisation as a 5* service!
Apr 16th, 2022

I'd never dealt with Rako controls before, so when a client was having some issues with their dimming control I wasn't totally sure how to help out. Luckily for me, Rako's support team were absolutely fantastic and walked me through the process of adjusting the dimming to suit the clients needs. Great service.
Dec 19th, 2021

Had a joint customer visit yesterday with your engineer Jordan Hubby, totally nice guy, punctual, easy going but completely professional, completely reconfigured the system and worked along side my customer to ensure all lighting scenes were optimised and understood, would totally recommend
May 16th, 2021

They promise you the earth but if you get any problems its just a money making machine. I had the Rako system fitted to my extension 18 months ago since then I have had two broken controllers. Each time they say yes its in warranty we can send you a new one but if you want us to fit it its 140 call out - last time the guy was in my house less than 10 minutes. So this time they sent me the device and I asked another electrician to fit but he would do it as hes not rako trained. So 4 months later I still have a lantern that doesnt work .... very disappointed!!
Dec 17th, 2020